jeezbaji's Privacy Policy

1 Introduction and Scope

jeezbaji ("we", "our") operates a safe and reliable platform for online betting and casino users in Bangladesh. This privacy policy applies to all registered and unregistered visitors who use jeezbaji's website and services.

This policy describes what kind of personal information we collect, the purposes for which it is used, how it is stored and kept secure, and what rights you have. By using our services, you are considered to have consented to this privacy policy.

The jeezbaji platform is for users aged 21 and above only. We do not intend to collect information from minors, and any such information found to have been collected will be deleted immediately.

2 Information We Collect

To provide services on jeezbaji and ensure platform security, we may collect the following types of information:

2.1 Registration and Identity Information

• Full name and date of birth (for age verification)
• Mobile number and email address
• Payment method identifier information (such as the last digits of a bKash or Nagad number)
• National ID card or equivalent identity document information (if KYC verification is required)

2.2 Transaction Information

• Deposit and withdrawal amounts and dates
• Betting history and gaming activity logs
• Bonus and promotion usage records

2.3 Technical and Automated Information

• IP address and device type
• Browser version and operating system information
• Cookie and session tracking data
• Analytics data related to page visits, clicks, and session duration

2.4 Communication Information

• Live chat message history
• Email communication records
• Details of complaints or requests

3 Purpose of Using Information

jeezbaji uses collected information only for the following legitimate purposes:

• Account Management: To complete registration, login, and account verification processes.
• Payment Processing: To ensure secure transactions via bKash, Nagad, Rocket, and Upay.
• Customer Support: To resolve your questions or issues and to operate the 24/7 live chat service.
• Fraud Prevention: To detect suspicious activity and protect platform security.
• Age Verification: To ensure the platform is used only by those aged 21 and above.
• Service Improvement: To analyze user experience and improve platform quality.
• Legal Compliance: To comply with applicable laws and regulations.
• Promotional Communications: To inform you of bonuses, offers, and important updates, where you have given consent.

4 Cookie Policy

The jeezbaji website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

4.1 Types of Cookies

• Essential Cookies: These are necessary to maintain login sessions and security.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect anonymized data to understand how the site is used.

4.2 Cookie Management

You can control cookies through your browser settings. However, disabling essential cookies may disrupt some core platform functions and may affect your login session.

5 Information Sharing and Third Parties

jeezbaji never sells, rents, or exchanges your personal information. However, information may be disclosed in the following limited circumstances:

• Payment Processors: The minimum necessary information is shared to complete transactions via bKash, Nagad, Rocket, and Upay.
• Technology Partners: Software and hosting providers required to operate the platform.
• Legal Authorities: Where required under a court order or legal process.
• Fraud Prevention Agencies: To assist with investigations related to money laundering or fraud.

All third-party partners operate under strict confidentiality agreements and may not use information beyond the purposes specified by jeezbaji.

6 Data Retention and Security

To ensure the security of your information, jeezbaji takes the following technical and organizational measures:

• Industry-standard SSL/TLS encryption technology
• Storage of information in secure, encrypted databases
• Regular security audits and vulnerability assessments
• Access controls — only authorized staff can view information
• Automated systems to monitor suspicious activity

6.1 Retention Period

Information may be retained for a specified period while your account is active and, after closure, as required by legal obligations. Financial transaction records are generally retained for an extended period. Information is securely deleted when no longer needed or when the legal retention period has expired.

7 Your Rights

As a user of the jeezbaji platform, you have the following rights regarding your personal information:

7.1 Right of Access

You may request to know what information we hold about you. We will respond to this request within a reasonable time.

7.2 Right of Rectification

If any of your information is incomplete or incorrect, you may request a correction. Some information can be updated directly in your account settings.

7.3 Right of Erasure

In certain circumstances you may request that your information be deleted. However, information required to fulfill legal obligations may not be fully deletable.

7.4 Right to Object to Processing

You may object to the processing of your information for marketing purposes. In that case, we will stop promotional communications.

7.5 Right to Data Portability

You may request your own information in a structured, commonly used format.

To exercise any of the above rights, contact our support team. We are committed to responding appropriately to all valid requests.

8 Privacy of Children and Minors

The jeezbaji platform is strictly for users aged 21 and above. We do not knowingly collect personal information from any minor. If we learn that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their child has opened an account on our platform, please contact our support team.

9 Policy Changes and Updates

jeezbaji reserves the right to update this privacy policy as needed. For significant changes, we will post a notice on the website or notify you by email.

Continued use of the platform after any changes will be taken as your consent to the updated privacy policy. The policy date is shown at the top of the page — it is recommended that you always check the date of the latest update.

10 Responsible Gaming and Data

jeezbaji firmly believes in responsible gaming. We use data about your gaming activity to identify unusual betting patterns and suggest support where needed. To learn more about responsible gaming, visit our Responsible Gaming page.